Returns & Exchanges
At Bruun & Stengade, we offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be returned in their original condition, unworn and with all tags attached, for a full refund or exchange.
Return Process
- 1.Register Your Return
Log in to our online return portal using your order number and email address to select the items you wish to return or exchange.
- 2.Pack the Items
Place the items in their original packaging or a secure box, ensuring all original labels and tags are still attached to the garments.
- 3.Ship the Package
Attach the prepaid return shipping label provided in your original order or via the portal, and drop the package off at your nearest authorized carrier location.
- 4.Receive Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-10 business days.