Frequently Asked Questions
Everything you need to know about shopping with Bruun & Stengade
How long does shipping typically take?
Standard delivery usually takes 3-5 business days within the EU and 5-10 business days for international orders, depending on your location and the selected courier service.
What is your return policy?
We offer a 30-day return policy from the day you receive your order. Items must be returned in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I find the right size?
Each product page features a detailed size guide. We recommend comparing your body measurements to our charts. Our shirts are generally available in Slim Fit, Modern Fit, and Regular Fit to ensure a perfect silhouette.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
Do I have to pay for customs and duties?
For orders within the EU, all taxes and duties are included. For international orders outside the EU, additional customs fees or import duties may be charged by your local authorities upon arrival.
How should I care for my Bruun & Stengade garments?
To maintain the quality of our premium fabrics, we recommend following the specific care label instructions inside each garment. Most of our shirts are easy-iron treated and should be washed at 30-40 degrees Celsius.